Make an Appointment | Citadel Summit

Make an appointment with our online scheduler.

Simply click the "Get Started" button above to choose a date, time, and location that is most convenient. You can visit us or set up a meeting over the phone. Before you arrive at Citadel Summitlocation, please review the list of required documents below to ensure we can help you as efficiently as possible.

Personal Appointments

Type of Appointment	What to Bring
New Accounts	One form of a current government-issued photo identification. Photo identification must include: Picture Signature Issue Date Expiration Date Minors, 15 – 17 years old, are required to present one form of a current government-issued photo identification. Photo identification must include: Picture Signature Issue Date Expiration Date Minors, 12 years old and under, are required to present a Social Security card or Military ID. NOTE: If ID has been issued within the past 60 days (less than 60 days), an additional form of photo identification must be provided. NOTE: If address on ID is incorrect, utility bill (ex. electric, water, sewage, cable, or landline phone) less than 60 days old with correct address must also be provided.
Account Changes	Name Changes Updated photo ID (reflecting name change) Original or certified true copy of legal document authorizing name change (ex. marriage license, divorce decree, court order, etc.) SSN Changes One form of identification to verify SSN (ex. Social Security Card)
Loans	One form of a current government-issued photo identification Optional documentation may include: Vehicle registration Vehicle title Payoff information Income verification via paystub

Type of Appointment

What to Bring

New Accounts

One form of a current government-issued photo identification. Photo identification must include:
- Picture
- Signature
- Issue Date
- Expiration Date
Minors, 15 – 17 years old, are required to present one form of a current government-issued photo identification. Photo identification must include:
- Picture
- Signature
- Issue Date
- Expiration Date
Minors, 12 years old and under, are required to present a Social Security card or Military ID.

NOTE: If ID has been issued within the past 60 days (less than 60 days), an additional form of photo identification must be provided.
NOTE: If address on ID is incorrect, utility bill (ex. electric, water, sewage, cable, or landline phone) less than 60 days old with correct address must also be provided.

Account Changes

Name Changes
- Updated photo ID (reflecting name change)
- Original or certified true copy of legal document authorizing name change (ex. marriage license, divorce decree, court order, etc.)
SSN Changes
- One form of identification to verify SSN (ex. Social Security Card)

Loans

One form of a current government-issued photo identification
Optional documentation may include:
- Vehicle registration
- Vehicle title
- Payoff information
- Income verification via paystub

Business Appointments

All business entities will be required to provide information and documentation for the controlling party and for all owners of the business. A controlling party is an individual with significant responsibility for managing the legal entity.

Information required:

Full name
Address
Date of birth
Social Security number
Phone number
Driver’s license number
Driver’s license state
Percentage of ownership, if applicable
Primary occupation, if also an owner of the business

If the controlling party is not present at account opening, please provide a copy of their driver’s license or other ID card. If you have any questions, please contact us.

If a business is unable to provide the appropriate documents, an account cannot be opened.

Type of Entity	Forms of Identification
Sole Proprietorship	Current picture ID and one of the following: Any valid (not expired) business or similar license/permit issued by local or state authorities/governing body Previous or current year tax return with Schedule C
LLC (Limited Liability Company)	Current picture ID and one of the following: Articles or Certificate of Organization filed with the Secretary of State’s Office Previous or current year corporate tax return
LLP (Limited Liability Partnership)	Current picture ID and one of the following: Certification of Limited Partnership filed with the Secretary of State’s Office Previous or current year tax return with Schedule K-1
Partnership	Current picture ID and one of the following: Partnership Agreement (signed by all partners) Previous or current year tax return with Schedule K-1
Corporation	Current picture ID and one of the following: Articles or Certificate of Incorporation filed with the Secretary of State’s Office Previous or current year corporate tax return
Non-profit Corporation	Current picture ID and one of the following: Articles or Certificate of Incorporation filed with the Secretary of State’s Office Previous or current year corporate tax return
Organization or Association	Current picture ID and and the following: Current/recent meeting minutes, bylaws, or similar documentation, which lists the names of the organization’s officers or authorized representatives